All documentation

Administration

Billing & Subscription

Plans, trials, limits, and managing your subscription.

Plans (AUD)

PlanStaff limitStorageSelf-serve
Starter55 GBYes
Professional2050 GBYes
EnterpriseCustomCustomContact sales

Prices for authorised workspaces are managed in-product. Public fixed pricing is not listed on the marketing site — talk to us to discuss requirements.

Platform trial

  • Trial access may apply to authorised new workspaces when enabled by the platform
  • Subscribe before trial ends to maintain access (where trial is in use)
  • Trial status is visible in Settings → Billing when applicable

What counts toward limits

ResourceCounted
Active staff membersYes
Pending staff invitationsYes
Client portal usersNo
Workspace storage (uploads)Yes — per plan

Managing billing

Workspace Owners can:

  1. Open Settings → Billing
  2. Manage subscription options when billing is enabled for the workspace
  3. Open Stripe Customer Portal where available to update payment method

Webhook sync keeps subscription status current in the workspace database.

Cancellation

Cancel at period end via the Customer Portal when applicable. Access continues until the billing period ends.

Enterprise and selected customers

Contact support@allsidefusion.com or use Contact for Enterprise arrangements, custom limits, and partnership enquiries. New customers start with a conversation rather than public self-service signup.

Tax and invoices

Stripe provides payment receipts when billing is active. Australian GST treatment follows your Stripe account configuration.